At CareerGalaxee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure when you visit our website or use our career services.

1. Information We Collect

We may collect the following information when you use our website or services:

• Personal information: Your name, email address, phone number, CV/resume details, professional background, education, skills, and career preferences.

• Service information: Details about the career services, resume packages, interview preparation, assessments, or other services you request.

• Technical information: IP address, browser type, device information, operating system, pages visited, and general website usage data.

• Cookies and analytics: We may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and enhance your experience.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries and provide requested career services

• Prepare and improve your CV, cover letter, LinkedIn profile, and other career materials

• Provide interview preparation, career assessments, and job-search guidance

• Help you improve your professional profile and visibility in the job market

• Communicate with you about our services, updates, and relevant career opportunities

• Improve our website, services, and user experience

• Detect, prevent, and address fraud, misuse, or security issues

• Meet applicable legal and regulatory requirements

We will only send promotional communications where permitted by law, and you may opt out of marketing communications at any time.

3. Legal Basis for Processing

Where applicable, we process personal information based on:

• Consent: When you voluntarily provide your information or agree to receive specific communications or services.

• Contract: When processing is necessary to provide a service you have requested or purchased.

• Legitimate interests: To operate, improve, secure, and develop our services while respecting your privacy rights.

• Legal obligations: Where processing is required to comply with applicable laws or regulations.

4. Who We May Share Your Information With

We may share relevant information with trusted service providers when necessary to deliver our services, including:

• Technology and hosting providers

• CRM and customer-support platforms

• Professional service providers assisting with the delivery of CareerGalaxee services

• Recruitment or employment platforms, where you have specifically requested or authorised us to assist with your job search

• Legal, regulatory, or law-enforcement authorities where disclosure is required by law

We do not sell your personal information to third parties.

5. Your Privacy Rights

Depending on applicable data protection laws, you may have the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Request deletion of your personal information

• Ask us to restrict or stop certain processing

• Withdraw consent where processing is based on consent

• Object to certain uses of your personal information

• Request a copy of your information where data portability applies

For privacy-related requests, please contact us through the contact details provided on our website.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal requirements, and protect our legitimate business interests.

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include secure hosting, access controls, encryption where appropriate, regular updates, and other security practices designed to protect the information we handle.

However, no online system can be guaranteed to be completely secure.

8. Third-Party Services and Links

Our website may use third-party tools, services, analytics platforms, or links to external websites. These third parties may have their own privacy policies and terms.

We encourage you to review the privacy policies of external websites and services before providing them with your personal information.

9. Career and Job-Search Services

If you use CareerGalaxee’s job-search, profile marketing, or career support services, we may process information such as your CV, qualifications, skills, work experience, career preferences, and job application information.

Where you ask us to assist with job opportunities or profile promotion, relevant information may be shared with potential employers, recruiters, or employment platforms as necessary to provide the requested service.

We will not submit or share your professional information for recruitment purposes beyond the scope of the service you have requested without appropriate authorisation.

10. AI and Automated Tools

CareerGalaxee may use technology and artificial intelligence tools to assist with services such as CV improvement, career assessments, profile optimisation, content suggestions, or interview preparation.

Where AI-assisted tools are used, they are intended to support the career service rather than replace your own judgement. You may review and make changes to recommendations or career materials before using them.

We take reasonable steps to ensure that personal information processed through third-party technology providers is handled securely and in accordance with applicable privacy requirements.

11. Cookies

CareerGalaxee may use cookies and similar technologies to:

• Keep the website functioning correctly

• Remember user preferences

• Understand website traffic and usage

• Improve website performance

• Measure the effectiveness of our marketing activities

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

Any updates will be published on this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how CareerGalaxee handles your personal information, please contact us through the contact information available on our website:

CareerGalaxee
Website: careergalaxee.com

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Last Updated: September 2026