Terms & Conditions
Terms & Conditions
Last Updated: September 2026
These Terms & Conditions explain the rules for using the CareerGalaxee website and purchasing or using our career development services. By accessing our website, submitting an enquiry, or purchasing a service, you agree to these terms.
1. About CareerGalaxee
CareerGalaxee provides career development and professional support services designed to help individuals improve their employability and professional presence.
Our services may include CV and resume development, cover letters, LinkedIn optimisation, career assessments, interview preparation, mock interviews, job-search support, and professional profile marketing.
2. Eligibility
You must provide accurate information when using our website or purchasing our services.
By placing an order or submitting an enquiry, you confirm that the information you provide is accurate, complete, and up to date.
If you are purchasing a service on behalf of another person, you confirm that you have permission to provide their information and make the purchase on their behalf.
3. Our Services
The exact service provided will depend on the package or service selected by you.
CareerGalaxee may provide:
ATS-friendly CV/resume preparation
Cover letter development
LinkedIn profile optimisation
Career assessments and guidance
Interview preparation
Mock interview sessions
Job-search assistance
Professional profile marketing
Career-related resources and recommendations
We reserve the right to modify, improve, or update our services when necessary.
4. Service Information
We make reasonable efforts to ensure that the information about our services, packages, prices, and features displayed on our website is accurate.
However, minor changes may occur from time to time, and we may update website content, service descriptions, availability, or pricing without prior notice.
Any changes will not affect an order that has already been confirmed unless otherwise agreed.
5. Orders
When you request or purchase a CareerGalaxee service, you may be required to provide information such as your CV, professional background, education, skills, career goals, job preferences, or other relevant details.
An order will be considered confirmed once we have received the required information and, where applicable, payment.
We reserve the right to decline or cancel an order where we are unable to provide the requested service.
6. Payments
The applicable price for each service or package will be communicated or displayed before purchase.
Payments must be made using the payment method and within the timeframe provided by CareerGalaxee.
You are responsible for providing accurate payment information and completing any required payment steps.
Prices may be changed in the future, but confirmed orders will normally be provided at the agreed price.
7. Service Delivery
We aim to complete and deliver services within the estimated timeframe communicated when you place your order.
Delivery times can depend on:
The type of service purchased
The amount of information provided
Your response time
Additional requirements or revisions
Circumstances outside our reasonable control
If we need additional information from you, the delivery period may be extended until the required information is received.
8. Client Responsibilities
To help us provide an effective service, you are responsible for providing accurate and relevant information.
You must not provide false qualifications, employment history, achievements, certifications, or other misleading information for inclusion in your career documents.
CareerGalaxee is not responsible for problems caused by incorrect or incomplete information supplied by the client.
9. CV, Cover Letter & Profile Services
Our CV, cover letter, LinkedIn, and profile services are prepared using the information and requirements provided by the client.
We may make recommendations regarding wording, structure, formatting, keywords, and presentation.
You remain responsible for reviewing the final documents and confirming that all information is accurate before submitting them to employers or publishing them online.
10. Interview Preparation & Career Guidance
Interview preparation, mock interviews, assessments, and career guidance are intended to help you prepare and improve your approach.
Our advice is based on the information available to us and should be considered general career guidance.
We do not promise that using our recommendations will result in an interview, job offer, promotion, or specific salary.
11. Profile Marketing & Job Search Support
Where you purchase profile marketing or job-search support, CareerGalaxee may assist with improving your professional visibility and identifying relevant opportunities.
Where applicable, you may be asked to provide permission before we use or share your professional information with employers, recruiters, job platforms, or other relevant organisations.
CareerGalaxee does not control employer decisions, recruitment processes, vacancies, interview selections, or hiring outcomes.
12. Job Opportunities
Any vacancies, employers, recruitment platforms, or job opportunities presented through CareerGalaxee may come from third-party sources.
Job availability, requirements, salaries, deadlines, and recruitment processes may change without notice.
CareerGalaxee does not guarantee that a particular vacancy will remain available or that an employer will respond to an application.
13. Revisions
Where revisions are included in your selected package, they must be requested within the applicable revision period.
Included revisions are intended to make reasonable adjustments to the work originally requested.
A request for a completely new document, substantial changes to the original requirements, or additional services may be treated as a new service and may involve an additional fee.
14. Cancellations
You may contact us to request cancellation of a service.
Cancellation requests will be considered based on whether work has already started, the type of service purchased, and the amount of work completed.
Once personalised work has commenced, cancellation may not result in a full refund.
15. Refunds
Refund eligibility depends on the nature of the service and the stage at which cancellation is requested.
Where work has already been completed or partially delivered, any refund may be reduced to reflect the work already carried out.
Digital and personalised services may not be eligible for a refund once they have been fully delivered.
If you believe there is an issue with a service, please contact us so that we can review the matter and determine an appropriate resolution.
16. Intellectual Property
All CareerGalaxee website content, branding, graphics, templates, designs, guides, resources, and original materials remain the property of CareerGalaxee unless otherwise stated.
You may use personalised documents created specifically for you for your own professional and employment purposes.
You must not copy, resell, distribute, reproduce, publish, or commercially use CareerGalaxee’s proprietary templates, resources, or materials without prior written permission.
17. Client-Provided Content
You retain responsibility for content and information that you provide to CareerGalaxee.
By submitting content such as your CV, employment history, qualifications, photographs, or professional information, you confirm that you have the right to provide that material to us.
You grant CareerGalaxee permission to use the information solely as necessary to provide the service you have requested.
18. Third-Party Websites & Services
CareerGalaxee may provide links to third-party websites, job boards, recruitment platforms, professional networks, payment providers, or other external services.
These websites operate independently from CareerGalaxee and may have their own terms, privacy policies, and security practices.
We are not responsible for the content, availability, accuracy, or actions of third-party websites or services.
19. Website Use
You agree to use the CareerGalaxee website lawfully and responsibly.
You must not:
Attempt to gain unauthorised access to our website or systems
Introduce viruses, malicious code, or harmful content
Use the website for fraudulent or unlawful activities
Copy or reproduce website content without permission
Interfere with the security or operation of the website
Use our services to misrepresent your qualifications or professional experience
We may restrict or terminate access to our website where these terms are breached.
20. Website Availability
We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted access.
The website may occasionally be unavailable because of maintenance, updates, technical problems, hosting issues, or circumstances outside our control.
21. No Employment Guarantee
CareerGalaxee provides career support and professional development services. We do not guarantee employment, interviews, job offers, promotions, visa sponsorship, salary levels, or acceptance by any particular employer.
Hiring decisions are made independently by employers and recruitment organisations.
22. Limitation of Liability
CareerGalaxee will take reasonable care when providing its services.
However, we are not responsible for losses or outcomes resulting from employer decisions, recruitment processes, changes in job availability, inaccurate information supplied by clients, third-party platforms, or circumstances outside our reasonable control.
Our services are intended to provide support and guidance and should not be considered a guarantee of a particular career outcome.
23. Privacy
Your use of CareerGalaxee is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our services, you acknowledge that your information may be processed as described in our Privacy Policy.
24. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or legal requirements.
The updated version will be published on this page with the relevant update date.
Your continued use of the website or services after changes have been published indicates your acceptance of the updated terms.
25. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the laws applicable to CareerGalaxee and its business operations.
Any disputes will first be addressed through good-faith communication between the parties before further legal action is considered.
26. Contact Us
If you have questions about these Terms & Conditions, our services, cancellations, payments, or any other matter relating to CareerGalaxee, please contact us through the details provided on our website.
CareerGalaxee
Website: careergalaxee.com
Last Updated: September 2026